Getting Offshoring Right

Summary: Getting Offshoring Right
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Summary: Getting Offshoring Right
Companies seeking offshore business activities must first evaluate the structural and operational risks that come with the practice. Companies that have offshored their processes to reduce costs, become efficient, and gain competitive advantage have experienced mixed results. Companies should focus on determining the processes that suit offshoring and those that do not. Business leaders ought to rank processes by the value they create for the company’s customers, and those that are crucial for the strategy of the firm should be less likely to be considered for offshoring. Developing a value hierarchy of a company’s processes provides a standard basis for offshoring decisions.
Identifying and managing risks associated with a company’s processes are crucial in offsh...